My wife and I have been 30 plus year customers of By Design and have worked with their team on several projects. In spite of living one and a half hours away, we have found working with the team at By Design, and specifically, Laura Beeler, to be extremely convenient. We simply e-mail Laura the dimensions of the room we are looking to update along with a few pictures of the room and Laura sends us back a scaled drawing of our “new room” with the new furniture she suggests. We then set up an appointment to meet with her at the store and in less than an hour she will have put together all the fabrics, leathers, styles, colors and accessories for our new “favorite” room. Laura couldn’t make it any easier. Working with Laura on projects has saved us a bunch of time and we’ve ended up with results far superior to what we would have ended up with without her help. Laura and the rest of the team at By Design has definitely earned our strong endorsement.