My husband and I are so pleased with our custom sectional order! It is a bit scary to special order something you cannot actually touch. But, Sherri was so helpful with showing us the same manufacturer on their showroom. We were able to sit and feel the comfort, and leather quality. Sherri went beyond our expectations and had our special order to us in 3 weeks! I don’t know how she did it- but she knew how important it was to us, and she just made it work! Thank you Sherri, and By Design for a great experience!