by Design offers one the very best furniture protection plans anywhere. One warranty covers your entire purchase – a single item, two items or a roomful. Your upholstery, leather, dining room furniture and occasional tables are covered (separate plans available for area rugs). What’s covered? Just about any damage to your furniture. What’s not covered? Damage from natural disasters, fires or – as the company puts it – “… damage from beaks, teeth or claws!*”
This is a warranty program – not a chemical treatment. No worries about harsh chemicals or environmental impact. If your furniture is damaged, Montage Furniture Services (MFS) will determine if the situation is best handled by one of their experienced repair technicians or in some cases replacement of the item. MFS distinguishes itself from its competitors by offering personal, fast and friendly service — delivered by experienced furniture industry experts.
“MFS takes our customers’ trust very seriously. We promise that we will do all we can to ensure that you will not live with compromised furniture.
We deliver on our promise in the following ways:
Financial Security: MFS protection plans are underwritten by the world’s largest independent provider of consumer warranties. This ensures that you will receive value for your investment in an MFS furniture protection plan.
Service Promise: From the live customer service representatives who offer you prompt, courteous and knowledgeable assistance, to the professional technician providing service in your home, we promise that you will have a world-class service experience with MFS.
Value Promise: Not only do MFS furniture protection plans offer value when you have your stains and damage taken care of, you also benefit from valuable peace of mind. MFS protection plans give you the freedom to enjoy your new furniture. Live in your living room. Dine in your dining room. Play in your playroom. No worries…we promise.”
*see the contract, the MFS website and ask your designer for details